Terms of Service

Welcome to LeoSoos ("We"). By accessing or purchasing from our store, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website or placing an order.

1. General

LeoSoos reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of our website and services constitutes acceptance of any changes made.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

We strive to ensure that all product descriptions, images, pricing, and details are accurate. However, slight variations in colour, packaging, design, or brand may occur due to stock availability, screen settings, or supplier changes.

All photos shown are for illustration purposes only unless otherwise stated.

LeoSoos reserves the right to:

• Limit or cancel quantities purchased
• Modify or discontinue products without notice
• Refuse or cancel any order at our discretion

3. Orders & Payments

All orders are subject to acceptance and availability.

Customers are responsible for ensuring that all order information provided is accurate and complete before checkout. LeoSoos will not be responsible for issues arising from incorrect information submitted by customers.

All prices are listed in Singapore Dollars and are subject to change without notice.

Full payment must be received before orders are processed and despatched.

4. Customised Products

For customised items, customers are responsible for providing accurate names, wording, artwork, colours, and other requested details.

Once artwork, design, or order details are confirmed and production has started, changes or cancellations may not be possible.

Minor variations in colour, positioning, or finishing may occur and shall not be considered defects.

5. Refunds, Returns & Exchanges

All sales are final unless otherwise stated.

Please refer to our Refund, Return & Exchange Policy for full details regarding damaged, defective, or incorrect items.

6. Shipping & Delivery

Delivery timelines provided are estimates only and may vary due to courier delays, peak periods, weather conditions, or other circumstances beyond our control.

LeoSoos shall not be liable for delays, lost parcels, or damages caused by third-party courier services once the order has been handed over for delivery.

Customers are responsible for ensuring that the delivery address provided is accurate and accessible.

7. Intellectual Property

All content on this website, including but not limited to logos, product images, designs, graphics, text, and branding, remains the property of LeoSoos and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, LeoSoos shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant order.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Singapore.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at:
Email: hello@leosoos.com